FAQs (FREQUENTLY ASKED QUESTIONS)

ARE YOUR PRODUCTS AUTHENTIC?

Yes! All our products from our Kicks to our Geedup merchandise is 110% legit, every product that comes in and out of our facility is #1, bought exclusively from reliable sources, and #2, verified by our expert team & backed by an authentic or money-back guarantee! So rest easy knowing Dropkickz has your back!

ARE YOUR PRODUCTS BRAND NEW?

With Dropkickz, we ensure every product we sell is 100% brand new with it's packaging and tags. However, we’ve also begun selling preowned products for those with the smaller budget. All products are verified based on their condition and priced accordingly!

WHEN WILL I GET MY ORDER?

Dropkickz AU is Western Sydney based, so local orders are dispatched within 1-15 days of purchase, all orders from us are provided with a tracking number to help keep you updated on the progress of your order!

WHY DO SOME PRODUCTS HAVE DIFFERENT PRICES?

The nature of the sneaker and streetwear market is different to many other markets in many ways. An example of these differences is size value. Although a product may be the exact same as another, but in a different size, they may differ in value due to a variety of factors such as: rarity, demand or supply number.

HOW CAN I CONTACT YOU GUYS?

In the case that you have any questions or issues, never hesitate to contact us via email at info@dropkickzau.com! We'll get back to you in a flash!